Home / Course catalog / Receiving Feedback: Being Relevant and Engaged in ...

Receiving Feedback: Being Relevant and Engaged in Your Career


Description

If you've ever sat in on a performance review and received feedback, this course is for you. Regardless of whether the feedback was all positive or negative, there is a way to step into this conversation and come away with meaningful insights into the why, what, and how the feedback became what it is and how to shape it into something positive to work with moving forward. This course gives you insights and tools to step into the conversation and own your own success, elevate your professional relationship with the feedback giver, and walk away with specific insights into how to have a more successful work experience.

Content
  • Module 1: The Value of Feedback
  • Welcome
  • About Your Instructor
  • Training Module Introduction
  • Welcome Video: Module 1
  • Module Objectives
  • Pre-Module Survey
  • About Feedback
  • About Feedback (2)
  • feedback supporting data
  • About Feedback (3)
  • About Feedback (4)
  • Characteristics of Good Feedback (1)
  • Characteristics of Feedback - timely (2)
  • Characteristics of Feedback: Specific
  • Characteristics of Feedback: Results-Oriented
  • Quiz: Characteristics of Good Feedback
  • Types of Feedback
  • Type of Feedback 2
  • Types of Feedback 3
  • Reflect
  • Quiz: Types of Feedback
  • Difficult Feedback Circumstances
  • Examples
  • Reflect
  • Feedback Resistance (1)
  • Feedback Resistance (2)
  • Feedback Resistance (3)
  • feedback refusal triggers recap
  • Quiz: Feedback Resistance
  • Feedback Tip
  • Module 1 Video
  • Application
  • Reflection
  • Module Evaluation
  • Next Steps
  • MODULE 2: RECEIVING FEEDBACK
  • Welcome
  • Pre-Module Survey
  • Review: Types of Feedback
  • Review: Triggers to Resisting Feedback
  • Welcome Video: Module 2
  • Prepare Yourself for Feedback
  • Prepare for Feedback 2
  • Receiving Feedback
  • Receiving Feedback 2
  • Steps for Receiving Feedback
  • Steps for Receiving Feedback 2
  • Receiving Feedback 3
  • Receiving Feedback 4
  • Receiving Feedback 5
  • Example (1)
  • Example (2)
  • Example 2a
  • Ask for the Feedback You Want!
  • Module 2 Video: Ask!
  • The Only Question You Need to Get Great Feedback
  • the only question (cont)
  • Application
  • Application 2
  • Quiz: Receiving Feedback
  • Reflection
  • Module Evaluation
  • Next Steps
  • MODULE 3: GIVING FEEDBACK
  • Welcome
  • Welcome Video: Module 3
  • Module Objectives
  • Pre-Module Survey
  • Review: Types of Feedback
  • Review: Characteristics of Good Feedback
  • Why Delivering Feedback Matters
  • Kinds of Feedback
  • Crucial but Personal
  • Crucial but Personal 2
  • Crucial but Personal 3
  • Example
  • Performance-Related
  • Performance-related cont
  • Example (1)
  • Example (2)
  • Ending Your Feedback
  • Best Practices in Giving Feedback
  • Module 3 Video
  • Dealing with Feedback Refusal
  • Quiz: Giving Feedback
  • Application
  • Reflection
  • Module Evaluation
  • Congratulations!
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever